Queer is an umbrella term that is used by some members of the LGBTQ+ community. Some members of the LGBTQ+ community, including some people that are polysexual , choose to identify as such. This may be because they feel it offers them more sexual fluidity than choosing another label (Medium.com). Some people that are LGBTQIA+ reject the word queer. This is because the term has a history of use as a slur against the LGBTQ+ community. For others, this may be because another label holds more power for them personally.
Listen to your friends and use the terminology that they use to refer to themselves. If you’ve only ever heard a friend refer to themselves as pansexual, don’t call them bisexual and vice versa.
The only caveat to this would be a warning to straight people about using the word. As some do find the word to be offensive, a Medium.com writer advises against using the word at all unless someone has explicitly told you this is how they want to be referred to.
For more information, read this article about the complications of the word.
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