{"id":2223,"date":"2020-04-18T00:08:03","date_gmt":"2020-04-18T00:08:03","guid":{"rendered":"https:\/\/norahspeaks.com\/blog\/?p=2223"},"modified":"2020-04-18T02:21:45","modified_gmt":"2020-04-18T02:21:45","slug":"learning-disabilities-in-customer-service","status":"publish","type":"post","link":"https:\/\/norahspeaks.com\/blog\/slp\/learning-disabilities-in-customer-service\/","title":{"rendered":"Learning Disabilities in Customer Service"},"content":{"rendered":"
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Guest Author: Vicky Welsh<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Learning Disabilities in the Workplace<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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How can we accomodate for learning disabilities in the workplace? <\/h3>

Vicky Welsh is a 21-year-old student pursuing a degree in Learning Disability Nursing. She works at her local grocery store, the Co-op.<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Do you work in a shop or a grocery store\/cafe, restaurant, or anywhere that serves the general public? <\/h3>\n

If you do, then you might want to stay and read what I have to say. <\/h4>\n

Do customers come into your work and you think “They’re a little bit different? I wonder if there is anything I can do to help them.” Or, do you turn around and wonder why they are doing that? Saying that? Looking at me? <\/h4>\n

This is one of my biggest pet peeves ever<\/strong><\/span>– the misunderstanding of those individuals who have learning disabilities.<\/h4>\n

Imagine living a life where you are treated differently just because of a disability. Think how it would feel if someone treated you as if you weren’t a human being. I have seen this in everyday life and it makes me very angry. <\/h4>\n

This happens every day in life, where someone is treated in a disrespectful manner just because they are “different”. You shouldn’t look at somebody because they’re different or because they have a learning disability. Look at what they can achieve and what their abilities allow them to succeed at in life, because everyone else does it. Why can’t they get the same treatment as everyone else? <\/h4>\n

In my eyes, there are no limits to succeeding as everyone is worthy or succeeding. Everyone who puts their mind to something can achieve something no matter the difference\/disability\/personality or race. <\/h4>\n

So, the next time somebody comes into your work who has a different way of life, think and don’t judge. Instead, try to help and support them during the short time you’re with them because there are many ways you can help! It can be anything from turning down the lights to turning off the music, or giving them a quiet space to calm down. Give them something to play with, something to calm them down. Ask the family or the individual if they’re okay and if they need any help. <\/h4>\n

I spent the last three summers in America at Camp Fairlee- it really opened my eyes and changed my life for the better. I helped and supported so many individuals. It’s made me into a better human being. No matter what happens in life, everyone should be treated with the same amount of respect, because at the end of the day, we are all human.<\/h4>\n

Now, I’m studying to be a learning disability nurse. Without the opportunities I received, I wouldn’t be where I am! You can achieve anything if you put your mind to it!<\/h4>\n

In summary, I would love for those who work with the public to better understand those with learning disabilities. They should train to allow them to step up in serious, life-threatening situations.<\/h4>\n
Helpful Links<\/b><\/u><\/div>\n

For more information about learning disabilities, click here<\/a>.  <\/span><\/h4>\n

Check out this article<\/a><\/span> about ways that shopping may be difficult for a person with a learning or other intellectual disability<\/span><\/strong>.<\/span><\/h3>\n

More resources are available here<\/a> during the pandemic for both workers and people with disabilities.<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Guest Author: Vicky Welsh Learning Disabilities in the Workplace How can we accomodate for learning disabilities in the workplace?  Vicky Welsh is a 21-year-old student pursuing a degree in Learning Disability Nursing. She works at her local grocery store, the Co-op. Do you work in a shop or a grocery store\/cafe, restaurant, or anywhere that …<\/p>\n

Learning Disabilities in Customer Service<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":2229,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"categories":[63],"tags":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t